Which option is NOT a component of therapeutic communication?

• A. Providing relevant information to the client
• B. Asking for explanations
• C. Demonstrating empathy
• D. Using open-ended questions

Answer: (B)

Therapeutic communication aims to build trust and encourage the patient to share openly through supportive, respectful dialogue. Providing information when it’s needed helps the patient make informed decisions. Demonstrating empathy validates feelings and reduces defensiveness, making it easier for the patient to engage. Using open-ended questions invites fuller, more meaningful responses and shows genuine interest in the patient’s perspective. Asking for explanations, however, can feel interrogative or judgmental and may put the patient on the spot, hindering rapport and openness. For that reason, it is not considered a standard component of therapeutic communication.