Which action aligns with Joint Commission recommendations to create a safe environment for LGBTQ patients?

• A. Use only gendered terminology
• B. Designate unisex restrooms
• C. Disclose patient information without consent
• D. Avoid asking about preferred names

Answer: (B)

Designating unisex restrooms supports a safe, inclusive environment for LGBTQ patients by acknowledging that some individuals do not identify strictly with traditional binary gender roles. Having gender-neutral facilities reduces discomfort and the risk of harassment, signaling respect for diverse identities and aligning with Joint Commission expectations for nondiscriminatory, patient-centered care.

Other approaches miss the mark because they reinforce gender binaries, which can alienate transgender or nonbinary patients; sharing patient information without consent breaches privacy and trust; and avoiding questions about a patient’s preferred name undermines clear, respectful communication and identity acknowledgment. The Joint Commission emphasizes creating a safe, respectful environment, which includes inclusive facilities and honoring patient identity and privacy.